An autonomous humanoid to welcome, guide, and retain your customers
You welcome clients, visitors, or patients every day, and your teams can no longer handle everything: morning rush, lunch break, foreign languages, repetitive questions. A reception robot takes over the initial contact.
It welcomes visitors, directs them to the right contact person, broadcasts your information on a large screen, speaks multiple languages, and autonomously collects feedback, 24/7.
Korben offers a complete range of professional reception robots: Welcome Plus, Welcome Mini, and Welcome Nova. Each combines voice recognition, autonomous navigation, human-robot interaction, and a design conceived to humanize contact. The result: an enhanced customer experience, reception staff freed from repetitive tasks, and a resolutely modern brand image.
Custom rent starting from €499/month! Depending on your needs, we prefer to offer you custom rental solutions rather than an immediate purchase. This approach simplifies maintenance cost management and secures your investment!
The Korben Welcome Plus is a high-end reception robot designed for hotels, corporate offices, business centers, and shopping malls. Featuring a large 27-inch HD screen, a 9-hour battery life on a single charge, and a proprietary artificial intelligence system, it handles visitor reception, provides directions, answers frequently asked questions, and promotes your offerings. Available 24/7, it complements your human staff during hours when they cannot be present.
Korben designs, integrates, and maintains a range of professional reception robots suitable for every environment: hotels, stores, shopping malls, businesses, hospitals, and events. Each model runs on RobotOS, the system developed by Korben, which controls autonomous navigation, voice recognition, visitor guidance, and remote content updates. Here are the three flagship models.
The Korben Welcome Nova is designed for international environments: hotels, airports, train stations, shopping malls, and lounges. It supports over 30 languages through its voice recognition engine, greets visitors in their language, guides them via a touchscreen, and can broadcast dynamic content in real-time. Based on Android, it accepts applications dedicated to your business, making the solution scalable.
Korben structures its offering by product line to cater to specific uses: reception, delivery, and cleaning. The goal is to provide a smoother customer experience, more consistent cleanliness, and a more profitable organization. This framework avoids choosing a “mass-market” model or a “marketing” robot that ends up being little used.
Are you facing any of these issues?
At peak hours, the reception is overwhelmed: the queue lengthens, visitors become impatient, and the resulting image deteriorates. During off-peak hours, your receptionists spend time on repetitive questions. A 24/7 reception robot handles the initial contact, directs visitors, and provides information, while your teams handle complex requests.
English, German, Mandarin, Spanish, Arabic… The linguistic diversity of your visitors exceeds your team's capacity. A multilingual reception robot (over 30 languages on Welcome Nova) automatically responds in the visitor's language, without hiring or training. Reception becomes consistent, regardless of the client's origin.
Many establishments want to innovate but fear overly complex technology. A Korben reception robot can be deployed in 2 to 4 weeks, is user-friendly in less than an hour, and integrates into your existing organization. You enhance your innovative image without complicating internal processes or creating new technical dependencies.
A welcoming robot combines several technologies to interact with a visitor without human intervention. Here's what happens under the hood.
Specifically, a visitor arrives in the lobby, the robot detects their presence, greets them in their language, asks them a question, understands their request, and guides them: to the direction of a meeting room, to make an appointment, for a product or promotion presentation. All of this in a few seconds, without tying up a human agent.
A robot for order picking automates all or part of the picking process: identification of the product code, retrieval of the product, transport to the picking station or the zone
shipping, drop into the order bin. It combines several technologies to perform these tasks autonomously.
SLAM mapping of the warehouse and real-time trajectory planning.
Specifically, the robot receives the preparation order from your management software, moves to
the aisle in question, retrieves the item, then places it in the picking station or directly into the bin
client. The «goods-to-robot» logic (the product comes to the robot) is currently the most efficient.
for high-volume warehouses
Reception robotics encompasses several categories. Knowing these families allows for faster decision-making on your project.
Anthropomorphic robots (head, arms, torso) designed to replicate human interaction. SoftBank Robotics« Pepper and Unitree robots are the mainstream examples. These models prioritize the emotional aspect and the »wow" factor, at the cost of some mechanical fragility.
Rolling platform service robots with touchscreens, such as Pudu Robotics' KettyBot, the Mini Bot, or the Nova GreetingBot. They prioritize robustness, autonomy, and mobility within the establishment. Korben's Welcome range is positioned in this segment.
Fixed terminals with touchscreens and sometimes voice recognition, without mobility. More economical but less versatile. Suitable for very specific uses (queuing, appointment booking).
Temi type robots, they are used to remotely project the presence of a human agent via a mobile screen and camera. Used in healthcare (teleconsultation), in business (remote meetings), or in education.
Korben welcome robots are deployed in a variety of environments. Here are the configurations where they provide the most value.
24/7 lobby reception, interactive check-in, room and common area orientation, answers to frequently asked questions (Wi-Fi, breakfast, services). The multilingual concierge robot takes over at night or during peak check-in times. Hotels report a measurable improvement in customer satisfaction.
Welcoming visitors and employees, interactive badge, directing to meeting rooms, highlighting internal news, gathering feedback. A reception robot replaces a traditional kiosk while humanizing the interaction. Ideal for headquarters in Paris or the regions where an innovative image is important.
Welcome at the mall entrance, in-store navigation, promotion highlights on a big screen, event entertainment, lead capture. The robot becomes a real lever for customer experience and image, with a visible impact on foot traffic.
Patient orientation to services, temperature taking, health information dissemination, visitor assistance. The reception robot frees up healthcare staff from repetitive orientation tasks and improves the patient experience.
Multilingual participant welcome, distribution of goodies, stand animation, lead capture, badge scanning. Ideal for creating a memorable moment without temporary staffing. Korben also rents out its welcome robots by the day for one-off events.
Try a Korben robot adapted to your needs for a few days.
A reception robot is an autonomous robot designed to handle the initial contact with a visitor at a professional establishment: hotel, company, store, hospital, trade show. It combines voice recognition, a touchscreen, autonomous navigation, and an artificial intelligence system to welcome, guide, inform, and gather feedback. It is one of the main uses of professional service robots, alongside delivery robots and cleaning robots.
The benefits are concrete: 24/7 availability, multilingual reception (over 30 languages on some models), reduced workload for human agents, an image of innovation, lead capture, promotion highlighting on a large screen, and an enhanced customer experience. Operationally, a reception robot frees up your teams from repetitive questions, allowing them to focus on complex requests and value-added relationships.
Several criteria must be compared: visitor volume, time slots to cover, multilingualism required, screen size, mobility, integration with the existing information system, level of support expected, and funding model. The right model is one that meets a concrete service need, without unnecessary complexity. Korben offers a free on-site audit to guide you towards the suitable robot (Welcome Plus, Welcome Mini, or Welcome Nova).
No. A reception robot handles repetitive tasks and initial contact: FAQs, directions, information dissemination, and multilingualism. Your human receptionists and agents can then focus on complex requests, value-added customer relations, and managing special cases. The robot becomes a team tool, like an interactive kiosk, enhancing reception availability without replacing humans.
Yes, for high-end models. The Korben Welcome Nova supports over 30 languages with its voice recognition and synthesis engine, making it an ideal tool for international hotels, airports, train stations, and shopping malls. The visitor's language can be detected automatically (by voice) or manually (by selection on the touchscreen).
Korben reception robots connect via API to your management system: hotel PMS, company calendar, product database, lead capture tool, badge system. Environmental mapping and interaction programming are done during commissioning by a Korben consultant, in less than a few hours. Content updates are then managed remotely from the RobotOS console, without on-site intervention.
The first step is free: a Korben consultant visits your establishment to understand your visitor flow, target languages, and constraints (layout, Wi-Fi network, IT integration). If the project is relevant, we offer an on-site demonstration with a Welcome robot in real-world conditions, followed by a precise quote (purchase or rental). Full deployment is implemented within 2 to 4 weeks after approval, with team training and after-sales service in France.
+33 (0)1 88 83 73 55
Monday through Friday, from 9 a.m. to 7 p.m.
Nash and young
Nash and young
+33 (0)1 83 75 57 23
Monday through Friday, from 9 a.m. to 7 p.m.
