Service robots
Autonomous robots to support your teams and improve the customer experience
Korben service robots are designed to relieve your teams of repetitive tasks, deliver
Dishes and orders independently, greet the customer at the entrance and clean the floors without
interrupt the activity. Designed for the food service, hospitality, healthcare, retail, and corporate sectors, these
autonomous robots navigate your facility using intelligent navigation, avoiding
real-time obstacles and execute their missions service after service. The result: time
given back to your employees, a smoother customer experience and a return on investment
fast.
Discover Korben service robots, suited for every need
Delivery Pro
The Korben Delivery Pro is the most widely used service robot in the restaurant and hospitality industry. It
Combines visual SLAM navigation, intelligent dish detection, and a 14-inch HD screen
inches to customize your messages. It carries up to 40 kg on 3 or 4 shelves and holds
up to 12 hours of battery life. Inspired by market standards, it pushes precision
further thanks to RobotOS.
Discover Korben service robots, suited for every need
Korben designs, integrates, and maintains a full range of professional service robots.
Three families cover the majority of uses observed in restaurants, hotels, clinics, businesses, and retail: autonomous delivery, interactive reception, and floor cleaning.
Each robot runs on RobotOS, the system developed by Korben, which controls autonomous navigation, multi-point planning, and remote supervision.
- Self-service delivery of food and beverages to the dining room
- Intelligent navigation with dynamic obstacle detection
- HD screen to broadcast your news and promotions
Cleaning Phantas
The Korben Cleaning Phantas is a professional cleaning robot that vacuums, sweeps, and mops floors without interrupting your service. It adapts to different environments (tile, hardwood, carpet, linoleum) and captures food debris in real-time. Its precise space detection ensures consistent cleaning quality, even in the presence of customers or patients.
A solution designed for secure indoor deliveries
In some establishments, certain deliveries require greater control and confidentiality. Korben Delivery Pro meets these needs by integrating features designed to secure the transport of orders throughout the service.
Thanks to its protected compartments and secure access system, it can be used to deliver food, beverages or sensitive orders, with minimal intermediate handling. This approach enhances service reliability and provides a solution for environments where delivery security and order confidentiality are essential.
- Continuous cleaning without business interruption
- Adaptability to various soils and environments
- Reinforcing brand image through a visible hygiene standard
Welcome Nova
The Korben Welcome Nova welcomes, guides, and informs your visitors through recognition
voice, a large interactive touchscreen, and over 30 supported languages. It broadcasts your
messages, presents your offer and collects reviews. Based on Android, it accepts applications
dedicated to your profession (restaurant, hotel, retail, events). A scalable platform for
Adapt the robot to your establishment.
A robot dedicated to customer reception and experience
Designed to accompany your staff from the moment they enter the restaurant, the Korben Welcome Nova makes it easy to welcome and orientate customers, while bringing a modern, interactive dimension to your establishment. Thanks to its touch screen and interactive capabilities, it can present useful information, guide visitors or highlight personalized content.
Based on Android, the robot can also be used to install applications dedicated to the catering industry. This approach makes the solution scalable: new functionalities can be easily added to adapt the robot to the specific needs of each establishment, and to uses that evolve over time.
- Interactive welcome and customer orientation
- Over 30 languages, ideal for an international audience
- Scalable platform with dedicated applications
Are you interested in service robots?
Please feel free to contact us, and we can arrange a demonstration at your premises.
Are you facing any of these issues?
Your teams are getting exhausted with repetitive routes.
Carrying trays, fetching laundry, delivering a dish, accompanying a visitor. These tasks are tiring
your collaborators and represent up to 30 % of their time during peak hours. A robot
autonomous handles these repetitive trips: it delivers the order to the correct location, returns to
in stock, it restarts without stopping. Your teams focus on customer relations,
The welcome, the advice: in other words, the added value that a robot cannot replace.
The service degrades as soon as the rush starts
During peak hours, the pace explodes: orders, movement, clearing, greeting. A
The service robot stabilizes the rhythm. It delivers exactly the same way at 12:05 PM as at 1:45 PM.,
without fatigue, without table errors. You maintain a constant level of service, you limit the
wait times and you protect customer satisfaction, even when the establishment is full.
You can no longer recruit for difficult tasks
The service sector is experiencing a lasting shortage. Repetitive jobs, those involving heavy lifting, or in
staggered shifts are the first to be abandoned. By automating delivery, internal transport, and
cleaning, you are redefining job descriptions for more qualifying tasks—therefore, more
attractive. A service robot does not replace your teams: it makes it possible to maintain
Staffing and improved working conditions.
Which sectors are deploying Korben service robots?
Wherever journeys are repeated, where reception burdens the team, and where cleaning must be continuous,
A service robot provides a concrete answer. The sectors below represent the majority
Korben deployments in France and Europe.
Restoration and fast food
Room service robot, customer area cleaning robot, entrance reception robot. The range
Korben streamlines table service, absorbing peak activity and modernizing the customer experience.
The restaurant gains table turnover and image without complicating its operations.
Hotels
24/7 lobby reception, linen and room service delivery to rooms, guest guidance to
common areas. A multilingual autonomous robot takes over at night or during peak periods
Check-in. The hotel gains in availability and memorability of the stay.
Health: clinics, hospitals, nursing homes
Autonomous transport of medications, samples, meals, and laundry between departments. The robot
respects hygiene and cohabitation constraints with patients and healthcare professionals. Caregiver time
delivered with care, safe journeys, limited errors.
Business, headquarters, and co-working spaces
Welcoming visitors, distributing internal mail, delivering coffee to meeting rooms.,
animation of common areas. The reception robot replaces a classic terminal while
humanizing contact and highlighting your company's innovative image.
Retail, shopping centers, and logistics
Aisle-to-aisle animation, shelf guidance, continuous floor cleaning, internal load transport between
storage zones and workstations. Korben autonomous robots synchronize with your
WMS or your POS to optimize flows and free up human resources from non-value-added tasks
added.
Cleaning Phantas
The Cleaning Phantas meets the needs of professional cleaning in offices, public buildings, workspaces and high-traffic areas. It automates floor maintenance, improves cleaning regularity and reduces the workload on the most repetitive tasks. A useful solution for greater consistency, efficiency and operational comfort.
Cleaning robots: constant hygiene without interrupting activity
The Korben cleaning robots (Cleaning Phantas, Cleaning Beetle, Cleaning Scrubber) provide
continuous and discreet floor cleaning, even during peak hours. They are effective on
various surfaces and effectively capture food debris to maintain hygiene
impeccable.
- Continuous and discreet cleaning in the presence of the public
- Adaptability to demanding environments (tile, hardwood, linoleum, carpet)
- Reinforce brand image with a visible hygiene standard
Why deploy a service robot now?
You want to modernize without complicating your operations
Many leaders want to innovate but fear technology that is too cumbersome to deploy.
service robot provides a visible, simple, and professional response. It integrates into the
daily operation without disrupting the organization: a learning curve of less than an hour,
Remote supervision via RobotOS, technical support in French. You are modernizing the establishment.
without disrupting its operations.
Are you looking to create a more impactful customer experience?
An autonomous robot attracts attention, sparks curiosity, and creates a different kind of interaction. With a
embedded advertising screen, it becomes a real image lever. It doesn't just serve to deliver
or to welcome: it contributes to the atmosphere and attractiveness of the place, especially for concepts
family, immersive, or premium brands.
You want a more reliable service without increasing your costs.
Recruiting more or covering every peak of activity with human resources alone weighs on
operating cost. A service robot stabilizes service, makes certain tasks predictable and
improve return on investment. In intensive use, the ROI is between 18 and 24 months, with a
hourly operating cost of approximately €3.50.
Let's talk less, Let's test more
Try a Korben robot adapted to your needs for a few days.
FAQ
What is a service robot?
A service robot is an autonomous machine that performs tasks useful to humans, outside of
industrial applications, as defined by ISO 8373. This family includes robots
delivery, reception robots, cleaning robots, logistics robots, and robots
humanoids. It is distinguished from an industrial robot by its ability to evolve autonomously in
shared environment with humans: restaurant, hotel, clinic, store, company. Korben
en offers a comprehensive range under the RobotOS system.
What are the benefits of service robots?
The benefits are concrete: reduction of repetitive trips for your teams, stabilization of the
peak hour service, improved customer experience, constant hygiene thanks to
autonomous cleaning and an innovative image for the establishment. On an operational level, the robots
services improve overall efficiency, limit waiting times, and allow staff
human to refocus on customer relations and business expertise.
What types of service robots exist?
Four families are distinguished: delivery robots (transport of food, laundry, medicine, packages),
Welcome robots (reception, guidance, entertainment), cleaning robots (sweeping, washing,
(soil aspiration) and versatile or humanoid robots (manipulation, dialogue, mixed tasks).
Korben covers the four categories with dedicated models: Delivery Pro, Welcome Nova,
Cleaning Phantas and Aura E.
What is the cost of a professional service robot?
The price of a professional service robot starts at €5,000 depending on the features,
quality of the sensors, the load capacity, and the level of interaction. At Korben, the purchase is located
Between €8,000 and €21,000 before tax depending on the model. Long-term leasing starts at €499 before tax/month,
Maintenance and updates included. Event rentals are available starting from €250.
Daily/monthly. The right indicator isn't just the purchase price, but the return on investment.
expected.
How do service robots improve the customer experience?
A reception robot handles initial contact, guides visitors, and disseminates information.
Personalized. A delivery robot reduces delays, streamlines table service, and limits errors.
A cleaning robot maintains visible hygiene. The customer experience gains speed,
regularity and memorability. Several Korben establishments report a measurable increase in
Customer satisfaction after deployment.
Service robots are used in various sectors. Here are some of the most common ones:
* **Healthcare:** Hospitals and elder care facilities use robots for tasks like delivering medication, assisting with patient mobility, disinfecting rooms, and even in surgical procedures.
* **Logistics and Warehousing:** Robots are widely employed to move goods, sort packages, and automate inventory management in distribution centers.
* **Manufacturing:** While often associated with industrial robots, service robots are also used here for specialized tasks like inspection, assembly, and providing on-site support.
* **Hospitality and Food Service:** Robots are appearing in hotels to deliver room service, in restaurants for taking orders, preparing food, and even serving tables.
* **Retail:** Service robots can be found assisting customers with navigation, providing product information, and managing inventory in stores.
* **Agriculture:** Robots are used for tasks like precision spraying, harvesting, planting, and monitoring crop health.
* **Cleaning and Maintenance:** Autonomous cleaning robots are common in commercial spaces, public areas, and even homes.
* **Security and Surveillance:** Robots equipped with sensors and cameras patrol and monitor areas for security breaches.
* **Education:** Some educational institutions use robots for teaching programming, engineering, and other STEM subjects.
* **Inspection and Maintenance:** Robots can be used to inspect hard-to-reach or dangerous areas, such as pipelines, bridges, and power lines.
healthcare (clinics, nursing homes, hospitals), supermarkets, retail, shopping malls,
corporate headquarters, logistics, and event management. Service robotics covers all
environments where trips are repeated or where the customer relationship can be enhanced by a
Autonomous interaction.
What are the challenges of service robots?
emergency braking, signaling), interoperability with elevators and automatic doors,
Wi-Fi network quality, collected data management (GDPR), and team training.
The Korben site audit addresses each of these points before deployment, and the on-site testing phase
allows validation in real-world conditions.
Does a service robot replace human staff?
difficult trips. Your collaborators focus on client relations, consulting, and
value-added missions. On the ground, the robot becomes a team tool—like a crate
automatic or a payment terminal — which improves working conditions. Most
establishments are stabilizing their workforce rather than reducing it.
Can we rent a Korben service robot instead of buying one?
starting from €499 HT/month with a 24 or 36-month commitment, including maintenance) and rental
Events (from €250 HT/day). Long-term rental preserves your cash flow,
integrates software updates and facilitates replacement with a newer model. Leasing
event-based is suitable for a trade show, a launch, or a one-time test.
How to start a service robotics project with Korben?
understand your workflows, identify automatable tasks, and estimate ROI. If the project is relevant,
We offer an on-site demonstration with a robot in real-world conditions, followed by a quote.
In short. On average, a full deployment is set up in 2 to 4 weeks after approval.,
with team training and after-sales service in France.
Make an appointment with our expert
Do you need more information?Would you like to test our robots free of charge?Leave us your contact details and Sylvain, our expert, will call you back within 24 hours.
Sylvain Ballario
Business Development Director
