Can the robot operate with customers in the store?
Yes, that is even its very purpose. It is programmed according to your schedules, your transit areas, and your traffic constraints. It detects people and obstacles, slows down, and goes around them. You do not need to mark out paths or close off a walkway.
At what surface area is it worth it?
Starting from 100 m². Below that, the solution is not sized appropriately: manual cleaning remains faster and more economical, and automated pacing does not provide any real benefit. Beyond this threshold, everything depends on the store configuration—aisle width, floor type, operating hours—not just square footage.
Should you buy the robot, and how much does it cost?
Two options, depending on your cash flow situation. Leasing, starting from €17 excluding tax per day: a 60-month commitment, with no cash outflow upon installation — you spread the expense over five years. The purchase, starting from €14 excluding VAT per day: you become the owner of the robot, supplemented by a monthly fee for use and access to the Korben service, with no commitment period. In both cases, the exact amount depends on the model chosen for your surface area; an expert will detail this for you during the assessment.
Is it useful if we already have a team or a service provider?
Yes, and that is the most frequent case. The robot doesn't replace your teams: it takes over the repetitive cycles that no one has time to do three times a day. Your teams keep the value-added tasks—and the level of cleanliness becomes consistent.
Can I see the robot in action before committing?
Yes. During the diagnosis, a Korben expert comes to your store and shows you the robot in operation, in your aisles and during your operating hours. For configurations that require it, a real-world test session lasting a few hours or a day can be organized as a dedicated service. We do not promise an extended free trial: experience shows that this mostly delays your decision.
Is the store really clean before opening?
This is the main objective of the system. The complete cycle is scheduled during closing and finished before your teams arrive. They stock the shelves on a clean floor, and you no longer have to choose between restocking and cleaning at 5 a.m. The second daytime pass is then used to maintain the level until evening.
Is it noisy during opening hours?
The robot is designed to operate in the presence of customers. The exact noise level depends on the model chosen for your premises; it will be communicated to you during the assessment, prior to any commitment.
Who installs the robot and trains the teams?
Korben handles commissioning, store mapping, and support for your teams. The exact process is defined with you during the assessment.
What happens in the event of a breakdown?
Korben support can be reached directly, and our customer service platform is located in the Yvelines department — not on the other side of the world. The service and maintenance terms are specified in your rental agreement.