Would you like to contact us? We look forward to hearing from you:
01 83 75 57 23 - contact@service-botics.com
Would you like to contact us? We look forward to hearing from you:
01 83 75 57 23 - contact@service-botics.com
This Privacy Policy describes the practices of SBT France, hereinafter referred to as “we” or “Service Botics,” regarding the collection, use, and protection of personal data of users of the site https://www.service-botics.com/, hereinafter referred to as the “Site.”
By accessing or using the Site, you consent to the collection and use of your personal data in accordance with this Policy.
The data controller for the personal data collected on the Site is: SBT France, a simplified joint-stock company (SAS), registered with the Paris Trade and Companies Register under number 938054566, with its registered office located at:
1 rue de Stockholm 75008 Paris Email address: contact@service-botics.com
We collect and process the following personal data:
2.1 Data provided by the user
Last name, first name
Email address
Phone number
Postal address (if applicable)
Information provided via contact forms or when subscribing to our services
2.2 Automatically Collected Data
When you browse the Site, we collect:
The IP address
Browsing data (pages visited, time spent on the Site, etc.)
Information about the device used (type of browser, operating system, etc.)
Your personal data is collected and used for:
Providing and managing our services (processing requests, order tracking, etc.)
Answering your questions or requests via the contact forms
Improving the user experience and the functioning of the Site
Managing legal and regulatory obligations (billing, accounting, etc.)
You will receive commercial communications if you have consented to it.
We process your personal data on the following legal bases:
Contractual execution: to provide our services in accordance with our general terms and conditions.
Consent: for sending marketing communications or when you voluntarily fill out a form.
Legitimate interest: to improve our Site and detect potential fraud.
Legal obligations: to comply with the applicable regulations.
Your personal data may be shared with:
Our technical service providers and hosts for the operation of the Site.
Our business partners with your explicit consent.
The competent authorities in case of legal obligation.
We ensure that our service providers comply with the applicable security and confidentiality standards.
Your personal data is retained for as long as necessary for the purposes described above:
Contact data: up to 3 years after the last exchange.
Contract-related data: for the duration of the contract and in accordance with legal obligations (10 years for accounting documents).
Browsing data: up to 13 months in accordance with cookie regulations.
We implement technical and organizational measures to protect your data against unauthorized access, loss, destruction, or alteration.
These measures include:
The encryption of sensitive data.
Strict access controls.
Regular monitoring of our systems.
In accordance with the GDPR and the Data Protection Act of January 6, 1978, you have the following rights:
Right of access: obtaining a copy of your personal data.
Right to rectification: correct inaccurate or incomplete data.
Right to erasure: request the deletion of your data in certain cases.
Right to object: you can oppose the processing of your data for marketing purposes or for legitimate reasons.
Right to portability: receive your data in a structured and readable format.
Right to restriction: temporarily limit the processing of your data.
To exercise your rights, contact us:
By email: contact@service-botics.com
By mail: SBT France – 1 rue de Stockholm 75008 Paris
You also have the right to file a complaint with the CNIL (National Commission on Informatics and Liberty).
When you browse the Site, cookies may be placed on your device. These cookies are used to:
Improve the user experience.
Measure the site’s audience.
For more details on our use of cookies, please refer to our Cookie Policy available on the Site.
We reserve the right to modify this Policy at any time. Any changes will be posted on this page with an update date.
If you have any questions about this Privacy Policy, please do not hesitate to contact us at contact@service-botics.com.
